FAQ

Frequently asked questions about eduroam

A. Your institutional email account (ID@institution-domain) is your eduroam account.
A. Yes, eduroam is a free roaming service available anywhere in the world at no extra cost.
A. Windows, macOS, iOS, Android, and Linux are all supported. Use the eduroam CAT tool for the easiest setup.
A. Check that your username format is correct (ID@institution-domain). If the issue persists, contact your home institution's IT helpdesk.
A. Please refer to the How to Join page, or contact us directly at .